Klaus 
                  Heymann auf Naxos
                  
                  
                  
                
                
                  Klaus Heymann is a late bloomer. At the age of fifty his career 
                  took a sharp turn. At first it was nothing more than an experimental 
                  diversion but when the Naxos CD industry took off, it became 
                  a serious attempt to stay one step ahead of the bigger, more 
                  cashed-up recording companies.
                I meet Heymann at the headquarters of Naxos’s Australian distributor in Sydney’s northern suburbs. He is not 
                  the stereotype of the high-powered executive who in little less 
                  than two decades has turned the recording industry on its head. 
                  I expected a dragon and I’m amazed he hasn’t sent a representative 
                  to answer my questions. In fact he insists I ask any question 
                  I like. So I ask him how old he is. “Sixty-eight!” 
                Slim, tall (at a guess 180 cms or 6 feet) 
                  with a mass of flowing grey hair that threatens to cover his 
                  face when animated, he has an eye that looks into the distance 
                  only when he’s thinking aloud; the rest of the time it’s eye-ball 
                  to eye-ball. Dressed in a black shirt, matching trousers and 
                  a grey houndstooth check jacket he looks like a fifty year-old 
                  version of Boris Becker. And like Becker, he loves tennis. In 
                  fact his first real job was as a tennis coach at Frankfurt University 
                  where he graduated before embarking on a sales career with an 
                  American newspaper, The Overseas Weekly. Following a 
                  short interval working for audio-equipment giant Max Braun, 
                  he returned to the newspaper business as the Hong Kong representative 
                  of his original employer. 
                The year was 1967. Twenty years later, Heymann 
                  started his own company. “It’s so much easier to start your 
                  own business in Hong Kong,” he says. “They practically encourage 
                  it.” He used to distribute cameras, watches and audio equipment. 
                  This led to the sole distributorship of the Bose, Revox and 
                  Studer audio equipment. As a sideline he began to organise classical 
                  music concerts.
                Creating the Naxos CD label “was a very 
                  simple business idea”, he recalls. “At the time CD prices were 
                  very expensive compared to the prices of LPs and cassettes. 
                  In terms of today’s exchange rates an LP cost US$5 and CDs retailed 
                  at US$20. People simply didn’t have the money. Initially I started 
                  by licensing thirty masters from a production company in Munich 
                  but then I found the masters were being licensed to other companies 
                  as well so after some thought I decided to either lay it to 
                  rest or start producing them myself.”
                He decided to go into production. Not having 
                  the money to finance big orchestras, “they wouldn’t have recorded 
                  for us anyway”, he went to Czechoslovakia and Hungary where 
                  he had connections and soon the first Naxos recordings - Smetana’s 
                  Die Moldau and Other Czech Favorites and three Beethoven 
                  Sonatas – were cut. More popular classics followed, what Heymann 
                  terms ‘the golden oldies’. The Naxos name came from the title 
                  of a shelf company he had used to buy an apartment in Hong Kong.
                From those humble beginnings the Naxos empire has grown to the current 3200 releases. 
                  “It should reach close to 3300 recordings by the end of 2006,” 
                  says Heymann. In addition, in 19 years Naxos has received more 
                  than 500 Penguin Guide 3-star ratings and over 100 Editor’s 
                  choice awards from The Gramophone magazine. 
                But how can Naxos remain viable especially when utilising 
                  the same orchestras and artists as their competition? “The answer 
                  is simple. Our consumer-friendly price and wide distribution 
                  allows us to spread recording costs across 10,000 to 15,000 
                  copies.” 
                Currently Naxos has 15% of the market share in the United Kingdom, roughly 35 to 40% in Scandinavia, 20% in Spain and Germany and (according to Soundscan) is the leading 
                  independent classical music label in the United States. 
                The label encompasses not only 
                  classical music but jazz, light classics, musicals, the spoken 
                  word and poetry. Lately the internet has been used to stream 
                  a host of titles. They currently operate four different 
                  streaming services and are about to launch a dedicated classical 
                  music download service, www.classicsonline.com. 
                  A free trial period is on offer. 
                But it has not always been a case of champagne 
                  and canapés. The odd glitch has occurred. The jazz label for 
                  example (alas under our own Mike Nock) has failed to make an 
                  impression on the US market. 
                The operatic section is still very viable, 
                  however, and Naxos releases one opera almost every 
                  month with most being re-issues of vinyl favourites. In charge 
                  of the restoration is Mark Obert-Thorn. Heymann says he is “one 
                  of the best in the business….. a musician primarily, not just 
                  a technician …… and that is why his sound is a lot better than 
                  the original masters.” 
                The challenges in restoring old LPs, and 
                  in some cases 78s, are enormous. For example, talking about 
                  the hurdles encountered when re-mastering Bellini’s I Puritani, 
                  (the first recorded collaboration between Callas, La Scala and 
                  EMI) Obert-Thorn reveals the opera was recorded not at La Scala 
                  but in a large church where the echo often played havoc with 
                  musical detail. “There are some odd balances with some singers 
                  recorded too closely and some too far away …… Previous CD transfers 
                  attempted to remove session noises at the end of some tracks 
                  by fading down the ends of arias, adding reverberation and then 
                  leaving digital silence before resuming the music – a solution 
                  that seemed to be worse than the problem.” Pitch variations 
                  caused by sections recorded at different times were also present.
                Obert-Thorn concludes: “I used the best 
                  portions drawn from 8 LP copies. Most of the electronic clicks 
                  that remained, even on the CD editions, have been removed, and 
                  care has been taken to adjust for the pitch differences between 
                  and within each track.”
                  
                  Randolph Magri-Overend  
                [This article was originally written 
                  for Sydney’s Fine Music magazine in early 
                  2005. However all dates and figures have been revised and are 
                  correct as of the time of writing.]